Privacy Policy



Landstar Privacy Policy

This Privacy Policy and Agreement ("Privacy Policy") covers Landstar's treatment of information that you provide through our websites (collectively, the "Website" or the "Site," as further defined in section 2, below).  This policy does not apply to the practices of companies that Landstar does not own or control or to individuals whom Landstar does not employ or manage, including operators of sites you may link to or from the Website or from which you link to the Website. This Privacy Policy and Agreement should be read in connection with our Terms of Use, and the definitions in our Terms of Use are incorporated by reference in this Privacy Policy.

1.                  Agreement

Please read this Privacy Policy carefully; it creates legal obligations. By accessing our Website, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it.

In addition, if you register as a user of any of the features of our Website, during the registration process (and from time to time as Landstar may require) you will be prompted to click an "I Accept" button, which further confirms your agreement to be legally bound by this Privacy Policy.

2.                  Scope of Policy

This Privacy Policy governs each Website that we have linked to this Policy, including,,, and (collectively, the "Website" or the "Site").  Certain other websites branded under our trademarks, including, are operated and managed by third parties, and the privacy policies of these third parties may differ from the Policy that governs this Website.  Users are advised to refer to the applicable privacy policies of such third parties.

This Privacy Policy applies only to information you provide to us online while visiting or using our Site.  It does not apply to information we have obtained offline or through other traditional means. 

3.                  The Information We Collect and Our Uses Of This Information

We will not share personally identifiable information you provide via the Website with any third party, other than as disclosed in this policy. By "personally identifiable information" we mean information that identifies you, such as your name, mailing address, email address, or telephone number.

Landstar collects information from users at different points on our Website and through our software, and uses this information as follows:

3.1.            Registration. In order to register for services or to obtain information through the password-protected areas of our Site (the "Services"), we require that you complete a registration form. This form asks for contact information, which may include such items as name, address, email address, telephone number, company name, fax number and other basic contact information ("Registration Information"). Depending on the types of Services you request (such as participation in the Landstar Communication Network), you may be required to provide additional Registration Information. 

3.2.            Agent Communications.  In registering under the Website, BCOs and agents indicate an interest in exchanging information.  To allow such communications, we provide requisite information, including your contact information (which includes personally identifiable information) to agents and/or BCOs.  Landstar will provide Website users with access to Load Information and other related information you choose to post on password-protected portions of the Site, including the LandstarOnline site.

3.3.            Other Information Exchanges.  In addition to information exchanges between agents and BCOs, the Website may allow users (i) to provide and receive a range of information, such as load information, (ii) to conduct or arrange for transactions, (ii) to provide information in order to participate in the Landstar Communication Network, and (iv) to engage in other activity through the Website that may require personally identifiable information. In these instances, we use the information you provide to us for the purposes for which you submit the information. 

3.4.            Location Information.  In making inquiries concerning loads, a BCO may provide information concerning the BCO's current geographical location.  To process this inquiry, Landstar will use such location information.  

3.5.            Landstar Software.  While processing requests and other transactions at the Website, Landstar software may record general statistical and tracking information, such as the date and time a BCO accesses the BCO's account, and the time spent using the account. The Landstar software transfers this information to Landstar's servers, and such information is used strictly and exclusively for internal resource management purposes, and for internal business evaluation purposes.

3.6.            Informational Notices and Bulletins.  Periodically, we may choose to send news, bulletins, marketing materials, or other information to our Website users, and will use personally identifiable information to send such communications. If we choose to undertake such communications, you will have the ability to opt out of receiving these communications as provided in Section 5.

3.7.            IP Addresses; Other. Landstar may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your PC), your computer's name, the type and version of your web browser, referrer addresses and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Website is being used.

3.8.            Cookies.  A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website's computers and stored on your computer's hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use the Website upon a future visit. Landstar will retain cookies that are set on our Website and will use them to recognize you when you return to our Website.  You may set your browser so that it does not accept cookies.  Please review our FAQs for information as to browser settings and enabling cookies.  Cookies must be enabled on your web browser, if you wish to access LandstarOnline applications.  

3.9.            Computer Configuration: In order to determine whether your computer is supported by our system, we may collect certain anonymous information. This information includes, but may not be limited to, your operating system and browser, as well as the presence of any software that our Website may require to operation with your computer, or other third party software on your computer. This information is kept strictly confidential and is not shared with third parties, except as provided for in this privacy policy.

4.                  What We Do with Information We Collect and Use

Except as provided in this policy, we will not disclose your personally identifiable information to unaffiliated third parties without your express consent. There are, however, some limited circumstances (apart from those set out in Section 3) in which we may need to disclose personally identifiable information about a user, including, but not limited to, the circumstances set forth below:

4.1.            Landstar Site Vendors. We may employ other companies to perform functions on our behalf, such as maintaining the Website, providing services related to the Site, collecting information, responding to an sending electronic mail, or other functions necessary to our business. We may need to share your personally identifiable information with these companies (collectively, "Site Vendors"). We will provide Site Vendors with only that information necessary to perform their functions, and we will not allow them to use your personally identifiable information for any other purpose.

4.2.            Imminent Harm. We may reveal your personally identifiable information to attorneys, private investigator organizations or law enforcement agencies if we believe that you are harming or interfering (or will imminently harm or interfere) with other Landstar users or anyone else or violating (either intentionally or unintentionally) our Terms of Use or infringing any of Landstar's legal rights.

4.3.            Legal. Landstar will reveal your personally identifiable information, to the extent we reasonably believe we are required to do so by law. If we receive legal process calling for the disclosure of any of your personally identifiable information we will attempt to notify you via the email address you supplied during registration within a reasonable amount of time before we respond to the request, unless such notification is not permitted.

4.4.            Transfer of Site. Landstar shall be entitled to transfer to a third party information it collects, including any personally identifiable information, in connection with a sale of all or substantially all of the assets of the business entity responsible for the information under this Policy.

5.                  Changing or Removing Information; Opting Out

5.1.            Discretionary Account Information.  To allow you appropriate control over your personally identifiable information, you can access your account (after supplying your user name and password) to change or update discretionary information (including personally identifiable information) that you have previously submitted; provided, however, that you may not change non-discretionary information – which is information that consists of operating company contract information, except as provided in Section 5.2, below.

5.2.            Operating Company Contract Information.  You may not use the Website to change information relating to your contract with any operating company ("Operating Company Contract Information").  To change Operating Company Contract Information, you must contact the operating company directly, and proceed as directed.  Resulting changes made by the operating company will generally then be reflected in the Website. 

5.3.            Opt-Out.  If we choose to send to you bulletins, updates, or other unsolicited communications that are marketing-related materials, we will provide you with the ability to decline -- or “opt-out of” – receiving such communications.  Instructions for opting-out will be provided if and when Landstar determines to send you such a communication.  Please understand that you will not be allowed to "opt–out" of formal notices concerning operation of this Website, and legal and other related notices concerning your relationship to the Site. 

5.4.            Deleting Information.  Finally, if you request, we will remove your name and other personally identifiable information from our databases. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. In addition, please understand that, if you request deletion of your information, you will be unable to utilize associated features of the Website and any services provided through password-protected areas of the Site. 

6.                  Security

Our site's password-protected section requires users to give us unique identifiers such as their user id and password. Landstar utilizes technologies designed to provide secure transactions related to sensitive data on the site. Landstar employees (and vendors identified in Section 4.1, above) are required to acknowledge that they understand and will abide by our policies with respect to the confidentiality of personally identifiable information. Moreover, we provide access to our databases containing personally identifiable information on a need-to-know basis only.

Accordingly, we have put in place security systems designed to prevent unauthorized disclosure of information you provide to us. These systems are structured to deter and prevent hackers and others from accessing this information. Due to the nature of Internet communications and evolving technologies, however, we cannot provide, and disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.

7.                  Children

The Website is not designed for persons under the age of eighteen, and Landstar does not knowingly collect, either online or offline, personally identifiable information from persons under the age of eighteen.  If we learn that a child under 18 has provided us with personally identifiable information, we will delete this information from our databases.

8.                  Notification of Changes

From time to time, Landstar may change its Privacy Policy. If we make any changes regarding disclosure of personally identifiable information to third parties, we will attempt to contact you prior to the date the modified policy takes effect. We will also post notice of the new policy from the privacy link on our Website. Your use of our Site following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as changed.

9.                  Relationship to Terms of Use and Other Contracts

This Privacy Policy must be read in conjunction with (i) our Terms of Use, and the provisions of our Terms of Use are incorporated herein, and (ii) any specific contracts you have entered with Landstar (such contracts are referred to as "Landstar Contracts").  To the extent the terms of such Landstar Contract conflict with the terms of this Privacy Policy, the terms of the Landstar Contract will control. 

10.              Your Consent

By using our Website, you consent to our collection and use of information, in accordance with this Privacy Policy. If you do not agree with some, or all of the terms of this Privacy Policy, please refrain from registering at the Site, or from visiting our Site.

11.              Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please send email to CorpComm@Landstar.

12.              Effective Data

The effective date of this Privacy Policy is July 21, 2004. 


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